Shipping policy

Last updated: 01-10-2026

• Where: United Kingdom.
• Dispatch: within 3-5 working days.
• Delivery: typically 7-10 working days after dispatch.
• Cost: Free on UK orders.
• Tracking: a tracking link is emailed once your order ships.
• Multiple parcels: items may arrive separately at no extra cost.
• Customs / VAT: for UK deliveries we handle applicable UK VAT so there are no surprise charges on eligible orders.
• Problems: contact info@petsclever.com.